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Terms Of Use


Thank you for visiting (the “Website”). This Website is operated by the Concept-Therapy Institute (CTI), located at 25550 Boerne Stage Rd, San Antonio, TX 78255. Your access to and use of this Website is subject to the following terms of use (“Terms of Use”) and all applicable laws.


Access to and use of this Website and the information, materials, products and services available through this Website are subject to all applicable laws and regulations and to these Terms of Use. By accessing, browsing, and shopping at this Website, you accept, without limitation or qualification, these Terms of Use, which form a legal binding agreement. If you do not agree with any of these Terms of Use, do not use the Website.

CTI reserves the right to update or modify these Terms of Use at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms of use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Website.


Unless otherwise indicated, this Website and its design, text, photography, video, content, selection and arrangement of elements, organization, graphics, design, compilation, and other matters related to this Website (“Content”) are protected under applicable copyrights, trademarks and other proprietary (including but not limited to, intellectual property) laws, including without limitation those of the United States, and all Content and intellectual property rights therein are the property of CTI. The CTI logo and name are registered trademarks of the Concept-Therapy Institute. The entire content of this Website is copyrighted as a collective work under U.S. copyright laws, and CTI owns a copyright in the selection, coordination, arrangement and enhancement of the Content. ALL RIGHTS RESERVED.

The Content of this Website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our Website. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, noncommercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. CTI reserves complete title and full intellectual property rights in any Content you download from this Website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without written permission from CTI.


The Concept-Therapy Institute name, logo, all product names, all custom graphics, all trademarks, and service marks appearing on this Website, unless otherwise noted, are service marks, trademarks (whether registered or not) and/or trade dress of CTI (the “Marks”). All other trademarks, product names, copyrighted material, logos, services marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the Website are the property of the Concept-Therapy Institute. You are not authorized to display or use the Marks in any manner without prior written permission of CTI.

Trademark Guidelines

When using the Marks in publications that will be distributed only in the United States, include the appropriate ™ or ® symbol on first use. For publications that will be distributed outside the United States, do not include trademark symbols. Instead, use the appropriate trademark attribution notice, for example: “Concept-Therapy is a registered trademark of the Concept-Therapy Institute, registered in the United States”.

CTI Trademark List

The absence of a product or logo from this list does not constitute a waiver of CTI’s trademark or other intellectual property rights concerning that name or logo.

  • Concept-Therapy®
  • ConceptologyTM

These guidelines are for CTI authorized teachers, customers, and other parties wishing to use CTI trademarks or images in promotional, advertising, instructional, or reference materials, or on their web sites, products, labels, or packaging. Use of any CTI logo for commercial purposes without the prior written consent of CTI may constitute trademark infringement and unfair competition in violation of federal and state laws. CTI’s trademarks are valuable assets. In following these guidelines, CTI’s valuable trademark rights are protected and our corporate and brand identities are strengthened. By using a CTI trademark, it is acknowledged that CTI is the sole owner of the trademark and it is promised that no interference will occur with CTI’s rights in the trademark, including challenging use, registration of, or application to register such trademarks, anywhere in the world, and that no CTI trademark will be harmed, misused, or brought into disrepute. Except for the limited right to use as expressly permitted under these Guidelines, no other rights of any kind are granted hereunder, by implication or otherwise.

Notice of Ownership

When making a permissible use of a CTI trademark(s) in accordance with these guidelines, you should always include a prominent acknowledgement that the Concept-Therapy Institute owns these trademarks, as such: Concept-Therapy® and ConceptologyTM products names, related marks, images and symbols are the exclusive properties and trademarks of the Concept-Therapy Institute.

Payment Options accepts VISA, MasterCard, Discover and American Express. Please see our “Security Policy” for more information about our online ordering system. If you do not have access to the internet or don’t feel comfortable placing orders online, please call us direct at 800-531-5628 M-F 9am-4pm (CT) to place an order.

Order Modifications

If you’ve placed an order online, please be sure to review the order carefully. If you find any errors, please contact us immediately by phone at 800-531-5628 M-F 9am-4pm (CT).  Please understand that if you do not contact us right away, we will not be able to modify your order. Due to our automated system, orders are automatically submitted to our fulfillment department as soon as they are completed online.


Discounted sales items will be offered from time to time and will be automatically charged in the system at the discounted price.


Once an order has been submitted, credit cards will be pre-authorized for the total dollar amount of the order. Pre-authorizations will show up immediately, though this does not indicate that a charge has been made. In addition to the bank’s authorization, the Concept-Therapy Institute software system will run various authorization checks. If for any reason an order is not authorized by Concept-Therapy Institute software system, the order will not be processed, nor will an order confirmation be issued. Under these circumstances, the customer WILL NOT be charged. However, the amount will still appear as a pre-authorization for approximately 2-3 business days. Billing will be processed upon shipment of all orders.

Order Not Processing

Possible reasons that an order would not process:

  • The billing address that is on the order does not match the billing address that the card statement is sent to.
  • Unavailable funds.
  • Incorrect card security code. For most credit cards, enter the three-digit number that follows your account number on the back of your card. If you have an American Express card, enter the four-digit number printed above your account number on the front of your card.
  • Incorrect card number or expiration date.

If your order did not process and you still see authorizations on your credit or debit card, please don’t fret. These are not charges, and no money has been taken from your account. They are merely pending authorizations and will drop off your account in 2-3 business days. If you continue to have problems with your credit card on our site, please contact our Customer Service team at or call toll-free at 800-531-5628. reserves the right to correct price errors before fulfilling any orders.